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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Yes,you absolutely will receive the same product what you see in the pictures.

What you need to do is very easy for return or exchange.Just go click the button “Shipping and Return” on the top on our website and fill the form out and submit it.We will get back to you within 24 hours to get started the process right away.

We restock some styles but not all so please contact us for more information for the product that you are interested in.

After you place an order,we will send your tracking number as an e-mail next business day.(Mon through Friday,except holidays)

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CONTACT US FOR ANY QUESTIONS

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Your feedback is important to our product development. We carefully consider every comment from customers and apply changes for our new collections. Please let us know your feedback here.

General: info@vellapais.com

Order: order@vellapais.com

Support service
for over 24h

Address: 221 Lower Morrisville Rd, Suite C, Fallsington, PA, 19054 USA

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